From the outset, you must ensure that a ‘culture of compliance’ is in place. That includes the correct documentation, robust complaints procedures and processes and the right attitude. So, for example your staff need to implicitly understand what ‘treating customers fairly’ actually means in practice. They should be able to carefully and confidently consider whether the customer understands risk; whether the right choice is being made; and if fair advice is being given.
As well as a clear understanding of responsibilities, consumer credit authorisation also involves a core set of documents and procedures to be put in place. Getting these right first time is key to your application going smoothly.
After that, you will have a range of ongoing responsibilities as well as recurring reporting requirements.We can help with all of the above.
"Clear Financial Consultants have been a joy to deal with, particularly in the regulation heavy world of financial permissions. I’m very glad we were recommended to use them. Without exception we have been given clear advice in complex matters, always in a timely fashion, and with the care that shows that nothing is ever too much for them to help out with. Personally too, I have really enjoyed working with Helen and Ciara. They definitely know their field inside out, and involvement with them led to use gaining the desired FCA permission. I would definitely recommend them to work with."